This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.skyworthusa.com (the “Site”) or when you visit customer care and service pages for products and services provided by Skyworth USA Corporation, hereafter referred to as the Company.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device, is automatically collected. Additionally, as you browse the Site, we collect information about individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
The Company's website uses cookies in some cases to enhance its provision of information and services, as well as to make the site more convenient. However, cookies are not used to acquire information that can be used to identify individuals.
In their browser software settings, customers can elect not to receive cookies or to display warnings when cookies are received. However, such settings may result in constraints on the use of some or all services.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When you provide information requested and the Company acquires personal information for purposes such as providing products, services and after-sales services; making inquiries; soliciting gift applications and conducting various types of questionnaires; and registering members. Personal information is used only for the purpose for which it was obtained. Whenever acquiring personal information for purposes other than those indicated above, the Company clearly indicates the purpose for which personal information will be used and obtains customer consent prior to the use of such information.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE WE USE YOUR PERSONAL INFORMATION?
The Company uses the personal information that it has acquired from customers only within the scope of use for which the information was obtained. When customers provide personal information to the Company, the Company or its subcontractors may communicate with and deliver information to customers via telephone, e-mail or other methods. Customers who do not wish to receive such information may notify the Company, which will cease providing such information.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.
We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights
SUBCONTRACTORS
With the aim of providing customers with better products and services, for some operations the Company entrusts the handling of personal information to outside contractors. The Company selects its subcontractors carefully; ensures they are covered by non-disclosure agreements that set forth necessary items such as the management of personal information, maintenance of confidentiality and prohibition against the re-provision of information, and appropriate management of subcontractors. Subcontractors are contractually obligated to adhere to U.S. privacy laws (e.g., CCPA) and this policy. Regular audits ensure compliance.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Global Privacy Control (GPC) and Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://adssettings.google.com/authenticated
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. Do Not Track (DNT) signals are not currently honored under U.S. law. However, California residents may use the CCPA opt-out mechanisms above.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. Data transfers outside the European Economic Area (EEA) are protected by appropriate safeguards, including Standard Contractual Clauses approved by the European Commission. For details, contact us at support@skyworthusa.com.
DATA RETENTION
When you place an order through the Site, We retain Order Information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or operational requirements.
Continuous Improvement in the Control System and Structure for Personal Information Protection
The Company ensures that all employees are thoroughly aware of this policy and continuously improves its control system and structure for protecting personal information. This policy is revised as appropriate; please refer to the Company's website for the most recent information.
SSL
To ensure that customers can enter personal information safely, the Company employs the Secure Sockets Layer (SSL) encryption technology on its pages for inputting personal information. SSL is used when input data that encrypted on a customer's computer is transmitted to the computer where it is registered.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Material changes to this policy will be communicated via email or a prominent website notice at least 30 days prior to implementation.
CCPA-Specific Section
California residents have the right to: (1) request disclosure of data collected and shared in the past 12 months; (2) request deletion of personal information; (3) opt-out of the ‘sale’ of their personal information (if applicable); and (4) not face discrimination for exercising these rights. To exercise these rights, contact us at support@skyworthusa.com or click here.
Minors’ Privacy (COPPA)
We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will promptly delete the data. Parents/guardians may contact us to request removal.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e mail at support@skyworthusa.com or by mail using the details provided below:
Skyworth USA Corporation
14586 Central Ave, Chino, CA 91710
(626) 331-9666
